Office: 847-356-7525 | Fax: 847-495-8161| For EMERGENCY call: 911
FAQs
Here are a few of our most frequently asked questions.
I have or someone in my care has fallen and need assistance, who do I call?
Call the Non-emergency Dispatch at 847-587-3100 or 9-1-1 for assistance. All of our service calls go through dispatch to be properly directed to our first responders.
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I smell gas or smoke but don't know if I should be concerned, can someone check it out?
Call the Non-emergency Dispatch at 847-587-3100 or 9-1-1 for assistance. All of our service calls go through dispatch to be properly directed to our first responders.
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My fire alarm won't stop beeping, what do I do?
You may need to change the batteries. If it continues after changing the batteries, call the Non-emergency Dispatch at 847-587-3100 or 9-1-1 for assistance. All of our service calls go through dispatch to be properly directed to our first responders.
Are you hiring?
Full-Time Members:
We work directly with IOS (Industrial/Organizational Solutions) which is a human resources consulting firm and test publisher specializing in personnel selection for public safety agencies. Tests are performed periodically which we post on our website and Facebook page with detailed information to complete the test. At the end of testing a list will be made available to the hiring officers at LVFPD in which candidates will be contacted based on testing results. The next test will be scheduled for March 8, 2025. You may also go to the IOS website at https://iosolutions.com/.
Part-Time Members:
We hire a limited number of part-time members at the LVFPD. The applying individual must be certified as a firefighter and paramedic to be considered. Applications are available on our website, click HERE.
I just received an ambulance bill. I am a resident of Lake Villa/Lindenhurst, do I have to pay?
If you are a resident of Lake Villa or Lindenhurst you must first submit the bill to your health insurance company if you have not already done so. If there is a balance, you may submit your bill and E.O.B. from your insurance company to be reviewed. You will be contacted within 48-72 hours confirming approval or denial of request.
Submit request for review (including bill and E.O.B.) to: lvfpd@lakevavillafpd.com
Non-residents will need to contact Andres Medical Billing directly to arrange payment of the ambulance bill by calling 847-813-7929 or 800-244-2345.
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I have questions about my ambulance bill. Who do I call to get more information?
We use Andres Medical Billing for our ambulance billing. Call them directly at 847-813-7929 or 800-244-2345 for any billing questions.
Do you perform Child Seat Safety Checks?
No, we do not offer child seat safety inspections. Inspections are offered at the following locations:
Antioch Fire Protection District, Station 1
(Walk-in)
835 Holbek Drive
Antioch, IL 60002
847-395-5511
Grayslake Police Department
(Appointment only)
847-223-2341
Gurnee Police Station
(Walk-in or schedule an appointment)
100 N. O’Plaine Road
Gurnee, IL 60031
847-599-7000
Round Lake Park Police Department
(Appointment only)
847-546-7275
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What are the regulations for open burning?
Find regulations by clicking HERE.
Where can I drop off pharmaceutical items? (ie. expired medications, insulin needles, etc.)
Drop off locations can be found at the: (Please call before dropping off.)
Grayslake Police Department
847-223-2341
10 Seymour Ave
Grayslake, IL 60030
Round Lake Beach Police Department
847-546-2127
1947 N Municipal Way
Round Lake Beach, IL 60073
Gurnee Village Hall
847-599-7500
325 N O'Plaine Rd
Gurnee, IL 60031
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Aurora Pharmacy
262-877-8777
700 N Lake Ave
Twin Lakes, IL 53181
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Where can I dispose or drop off expired fire extinguishers, hazardous waste, batteries, etc.?
Visit SWALCO, solid waste agency of Lake County, IL at www.swalco.org for detailed disposal information and to schedule a drop off appointment.
Part-Time Members:
We hire a limited number of part-time members at the LVFPD. The applying individual must be certified as a firefighter and paramedic to be considered. Applications are available on our website, click HERE.