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FAQs

I have/someone in my care has fallen and need(s) assistance. Who do I call?

Call 9-1-1 or non-emergency dispatch at (847) 587-3100 for assistance. All of our service calls go through dispatch to be properly directed to our first responders. 

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I smell gas or smoke but don't know if I should be concerned. Can someone check it out?

Call 9-1-1 or non emergency dispatch at (847) 587-3100 for assistance. All of our service calls go through dispatch to be properly directed to our first responders. 

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I just received an ambulance bill; I am a resident of Lake Villa/Lindenhurst, do I have to pay?

You must first submit your bill to your health insurance company. If there is a balance and you are a resident of either Lake Villa or Lindenhurst, you may submit your bill and E.O.B. from your insurance to be reviewed. You will be contacted within 48-72 hours confirming approval or denial of your request. 

Submit requests for review, including  your bill and E.O.B. to: lvfpd@lakevillafpd.com

Non-residents will need to contact either EMS/MC Medical Billing or PBS (see immediately below) directly to arrange payment of the ambulance bill. 

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I have questions about my ambulance bill. Who do I contact for more information?

Date of Service Prior to March 2025: Contact EMS/MC Medical Billing at (866) 827-8469 for any billing questions.

Date of Service After/During March 2025: Contact Paramedic Billing Services (PBS) for any billing questions at (888) 461-2595 or at the PBS Website. 

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​Where can I drop off expired fire extinguishers?

Visit SWALCO (Solid Waste Agency of Lake County, IL) at their website: www.SWALCO.org 

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Are you hiring? 

Full-Time Members:

We work directly with IOS (Industrial/Organizational Solutions) which is a human resources consulting firm and test publisher, specializing in personnel selection for public safety agencies. Tests are performed periodically; after testing, a list will be made available to the hiring officers at LVFPD. Candidates will be contacted based on testing results. 

Next Test Date: TBD

Visit IOS Website HERE 

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Part-Time Members:

We hire a limited number of part-time members at LVFPD. The applying individual must be certified as a firefighter and paramedic to be considered. 

Part Time Application 

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​Do you perform Child Seat Safety Checks?

No, we do not offer child seat safety inspections. Inspections are offered at the following locations:

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Antioch Fire Protection District, Station 1

By Appointment Only 

835 Holbek Drive

Antioch, IL 60002

(847) 395-5511

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Grayslake Police Department

By Appointment Only 

(847) 223-2341

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Gurnee Police Station 

100 N. O'Plaine Road

Gurnee, IL 60031 

(847) 599-7000

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What are the regulations for open burning?

You can find regulations for open burning HERE

Part-Time Members:

We hire a limited number of part-time members at the LVFPD. The applying individual must be certified as a firefighter and paramedic to be considered. Applications are available on our website, click HERE.

Contact Us

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910 E. Grand Avenue Lake Villa, IL 60046

Phone: (847) 356-7525

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